THE NEW YORK TIMES - long-form, comprehensive, embedded with complex sentence structure, the lead buried - was what we Baby Boomers grew up with. It was the model of how to communicate. At Snyder High School, in the heart of urban Jersey City, New Jersey, homeroom teachers would order copies of THE TIMES for us college-prep students. The message was clear: this is how successful people begin their day.
Therefore, we have lots to un-learn as we message and market/sell on mobile. The medium is real-time, comes with a very small screen, is competing with Facebook etc., and is consumed when doing something else.
What do we have to know when parachuting in to this world on-the-go?
Here are the fundamentals:
Compress+distill+simplify. Here we are back to the best of copywriting. Dig down to the essence of what we want to communicate. Then carve out the core. Next present that in simple language, in as few words as possible.
Display in headlines. How we display the whatever is everything. Software developers are struggling in that territory so that information is displayed in ways to attract attention, transmit insights, and allow collaboration. Don't say, "Black Friday sale starts 2 A.M." That's a lackluster headline. The grabber is, "Smartphones free 4 200 shoppers @ 2 AM Friday."
Test out. This is an art, not a science. There are best practices but even those can change. Grab humans to provide feedback. Also, as Ryan Matzner reports on MASHABLE, there are Google Website Optimizer and A/B testing tools.
Change. We have to invest less of our resources in planning and more of them implementing course correction. That might include a radical overhaul. Useful perspective on that is provided by David Murray in his book "Plan B."
Recent Comments